Tag Archives: customer thrill

The Meaning of Customer Care at Freund

Customer Care Representative with headset smiling during a telephone conversation

I am a Customer Care Advocate at Freund. And I am one of the lucky people in this world because I love coming to work each day.

As a Customer Care Advocate I help people buy the packaging they need, but I am not just interested in taking your orders. My main focus is *not* to make money for my company or empty our shelves of product; my sights are set on making sure my customer is not only satisfied, but Thrilled.  That is what excites me. And it’s why I love my job. Continue reading The Meaning of Customer Care at Freund